Ground Coffee

Who we are

Suggested text: Our website address is: https://alsacoffeeroasters.com.

1. Payment Terms

• Accepted Methods: Only Cash on Delivery (C.O.D.) or in‑person e‑transfer are permitted.
• Payment Timing: Payment must be completed at the time of purchase or upon delivery.
• Pricing: All prices are listed in local currency and include applicable taxes unless otherwise stated.
• Receipts: Customers will receive a receipt for every transaction, which must be presented for returns or exchanges.

• Eligibility: Returns are accepted only for packaged coffee (beans or grounds) that is unopened, unused, and in its original condition.
• Timeframe: Returns must be requested within 7 days of purchase.
• Proof of Purchase: A valid receipt is required for all returns.
• Refund Method: Refunds will be issued to the original payment method.

2. Return Policy

1. Non-Returnable Items

• Brewed coffee, specialty drinks, and other perishable items are non-returnable once served.
• Discounted or promotional items may not be eligible for return unless defective.

2. Exchanges

• Customers may exchange unopened packaged coffee for another blend or roast of equal value within the 7-day return window.
• Exchanges are subject to product availability.

3. Defective or Incorrect Items

• If a customer receives the wrong product or a defective package, we will provide a replacement or full refund at no additional cost.

4. Customer Support

For questions or concerns regarding payments or returns, customers may contact our support team at the store or through our official communication channels.

policy of 13919463 Canada Inc. Terms & Conditions